Another year and ANOTHER hat-trick of awards for Fowler Welch.

 

With the (somewhat delayed) 2020 awards season drawing to a close, we’re delighted to announce that Fowler Welch has scooped up 3 prestigious industry awards to add to our growing collection.

 

Starting the year off in style

If we cast our minds back to February 2020, in a time before phrases such as “social distancing” and “the new normal” were commonplace, to when we picked up the Supply Chain Partnership Award at the Food Manufacture Excellence Awards – in what would ultimately be the first AND last of the face-to-face events the industry would see that year.

The hotly-contested award was in recognition for our 10-year strategic partnership with Saputo Dairy UK (formerly Dairy Crest).

Following the sale of its liquid milk business, Saputo Dairy UK needed a logistics partner who would provide dedicated transport solutions whilst also helping them secure additional volume to maximise the efficiency of operations within its state-of-the-art facility in Nuneaton.  With the capacity to handle around 70 million cases per annum, and about to reduce its operations to around half of that, help was needed.

Listening, Responding, Delivering…

Fowler Welch’s innovative solution saw the existing teams migrate across to Fowler Welch, meaning less disruption for the colleagues and the customer.  Here, the team could leverage a ready-made national distribution network, further enhancing their operational capabilities and delivering increased efficiencies.

Our work with Saputo Dairy UK was called out by the judges as a “prime example of a value-adding logistics partnership”.  Our approach, when we entered into a strategic 10-year deal with the dairy giant, was to deliver the efficiencies you would expect from an experienced 3PL with the customer care and service usually reserved for in-house transport teams.

The collaboration combined Fowler Welch’s non-transactional approach to creating a partnership that offered stability and reassurance for the 104 colleagues who would be affected, whilst delivering tangible operational benefits for both parties.  A real win-win.

Making the most of it

As COVID-19 swept throughout the globe, sensibly, mass gatherings were halted but this did not stop the industry from recognising and celebrating success – albeit remotely through virtual ceremonies.

In October, the much-anticipated Motor Transport Awards was held virtually for the first time.  As a finalist for 2 top awards; Haulier of the Year and the Training Award, Fowler Welch had clearly demonstrated the approach taken to continuous improvement in all areas of our operations.  Whilst narrowly missing out on Haulier of the Year, the work within the driver development team did not get overlooked and the Training Award trophy now takes pride of place in our head office in Spalding.

At Fowler Welch we employ around 650 drivers across our network and rely on trusted, approved agency drivers to provide flexibility in our service offering.  With over 350 vehicles on the roads each day, keeping our people, and other road users safe is our priority.  Our driver development team work tirelessly to improve the standard of training and information available for our permanent drivers and any agency resource we use.  Through an initiative to set personal standards through targeted improvements, individual, targeted training replaced a one-size-fits-all approach.  The training was bolstered with in-house Driver CPC courses, user-specific post collision training, targeted remedial training and one-to-one practical training, all supplemented with safety campaigns and roadshows.

“The judges commended Fowler Welch’s comprehensive training programme, which spanned risks such as mobile phone distractions, bridge strikes and driver fatigue. They were particularly impressed that its SafeDrive initiative did not just focus on its 650 permanent drivers, but also spread out to its agency staff and self-employed drivers too.  Judges are always attracted to clarity of vision, clearly articulated with lots of detail on measurable outcomes and Fowler Welch provided this in spades.”Steve Hobson, Motor Transport
“I was delighted to collect the award on behalf of the whole business, it was a big team effort for our fleet, driver development, operational and SHEQ teams, who all delivered a real step change to the business in terms of training our drivers. It was also a real boost for the drivers who were delighted to engage with us on the procurement side specifically.” John Kerrigan, CEO – Fowler Welch

Not the final curtain

Lastly, but by no means least, in March 2021 the delayed waste2zero and Footprint Sustainability Awards were held LIVE on YouTube, with shortlisted companies from across the globe tuning in to watch with baited breath to see if they would pick up one of the top awards in the foodservice sustainability arena.

With international giants such as Britvic on the shortlist, we were delighted to pick up a runner-up place in the Environmentally Efficient Logistics category at the Footprint Sustainability Awards, fantastic recognition for our efforts in reducing our carbon footprint and ongoing work with food redistribution charity, FareShare.

Blowing the competition out of the water, Fowler Welch was crowned the winner of the biggest award of the night, Best Practice in Logistics, for the third time.  Having scooped the inaugural award in 2017, we have continued to deliver on our promises to reduce the impact of our operations on the environment, leaving no stone unturned in finding efficiencies.

 

You can read more about the results of our actions in our latest Environmental and Sustainability Report here.

 

“These awards showcase the hard work and dedication of each member of the Fowler Welch team and I’m delighted we have been recognised throughout our industry and beyond for the efforts of everyone involved – Thank You!”  John Kerrigan, CEO - Fowler Welch