Added Value

Providing Tangible Results

Across the business, we have taken on customer feedback and invested in a range of added value partnerships, facility extensions, and bespoke equipment in order to offer the highest quality packing service. Our ongoing commitment to innovation ensures we stay ahead of industry trends, allowing us to adapt quickly to changing customer requirements and market demands.

At Fowler Welch, our customers are at the heart of everything we do and we strive to collaborate in ways that improve the efficiency of their operation and add value to the supply chain as a whole. By working closely with our partners, we are able to deliver tailored solutions, enhance service levels, and support our customers’ growth ambitions, ensuring lasting success for all stakeholders involved.

Company Progression

The changes to our facility in Teynham demonstrates how we continuously provide our customers with:

A committed and experienced team delivering results on a daily basis

Innovative and bespoke solutions that offer tangible results for our customers

Expertise and experience that allows us to link elements of the supply chain and create cost-effective packing solutions

High Quality Produce, Safely Handled, Every Time

Fowler Welch’s Teynham facility has a long established reputation of offering our day one for day one service of cross docking & consolidating product grown in Kent, or delivered from the region’s ports.

However, after listening to the needs of our fresh produce customers, our joint venture, Integrated Service Solutions (ISS), has delivered an efficient end-to-end supply chain solution.

The colocation of the state-of-the-art pack house with Fowler Welch’s extensive distribution network and expertise allows customers to be confident that they are receiving high quality produce, safely handled, every time.

Fully Equipped Warehouses

The completion of a 52,000 sq. ft. warehouse extension in 2016 increased the packing and ripening operation to cover 120,000 sq. ft. This has broadened the range of ripening and packing services available for a variety of stoned, exotic, and soft fruits, from lemons and limes to kiwis and mangoes, enabling us to meet growing customer demands with greater flexibility and efficiency.

The facility now boasts 70,000 sq. ft. of pack house space, including six ripening rooms that use precise humidity and temperature controls to safely ripen a wide range of fruits. The extension has created space for a further 2,500 pallets of rack storage for product to be stored in chambers of up to four different temperatures from 0°C to 10°C, supporting optimal freshness and quality throughout the supply chain.

Consolidating the Supply Chain

Consolidating the supply chain under one roof shortens the supply chain significantly, improves efficiency, and reduces food miles. In the past year, the site has packed 8 million cases, a number which is expected to reach 10 million in the next twelve months. This growth highlights our commitment to scaling operations while maintaining the highest standards of quality and service.

By combining the ripening, packing, storage, and distribution services under one roof, we delivered significant savings to ISS customers through a simplified chain. This integrated approach not only streamlines processes but also enhances traceability and responsiveness to market changes. With over 100,000 pallets handled per annum, ISS is adding significant value to its customers, supporting their growth and sustainability goals.

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